Table of Contents
Preface xi
Acknowledgments xiii
Part I Using This Workbook 1
Purpose of This Workbook 3
Suggestions for Use of This Workbook 4
Part II Practicing Alone 7
Part III Practicing Together 11
A Creating a Practice Group 13
B Remembering Our Purpose and Taking Time 15
C Leading the Practice Circle 17
D "What We Value in a Practice Group Leader" 22
E Making Rules 24
F Inviting Feedback 26
G Conflicts in the Group 27
H Embracing Conflict: Reminders 41
I Forms of Group Interaction 42
J Suggestions for Structuring an Empathy Session 45
K Suggestions for Structuring a Role-Play 49
Part IV Exercises: Assignments, Leader's Guide, and Sample Responses 51
1 Exercises for the Chapter: Giving From the Heart 55
One: Individual Assignments 55
One: Leader's Guide 59
One: Sample Responses to Leader's Guide 62
2 Exercises for the Chapter: Communication That Blocks Compassion 63
Two: Individual Assignments 63
Two: Leader's Guide 65
Two: Sample Responses to Leader's Guide 68
3 Exercises for the Chapter: Observing Without Evaluating 71
Three: Individual Assignments 71
Three: Leader's Guide 73
Three: Sample Responses to Leader's Guide 76
4 Exercises for the Chapter: Identifying and Expressing Feelings 79
Four: Individual Assignments 79
Four: Leader's Guide 81
Four: Sample Responses to Leader's Guide 84
5 Exercises for the Chapter: Taking Responsibility for Our Feelings 85
Five: Individual Assignments 85
Five: Leader's Guide 88
Five: Sample Responses to Leader's Guide 92
6 Exercises for the Chapter: Requesting That Which Would Enrich Life 95
Six: Individual Assignments 95
Six: Leader's Guide 97
Six: Sample Responses to Leader's Guide 100
7 Exercises for the Chapter: Receiving Empathically 103
Seven: Individual Assignments 103
Seven: Leader's Guide 107
Seven: Sample Responses to Leader's Guide 109
8 Exercises for the Chapter: The Power of Empathy 111
Eight: Individual Assignments 111
Eight: Leader's Guide 116
Eight: Sample Responses to Leader's Guide 119
9 Exercises for the Chapter: Connecting Compassionately With Ourselves 121
Nine: Individual Assignments 121
Nine: Leader's Guide 127
Nine: Sample Responses to Leader's Guide 131
10 Exercises for the Chapter: Expressing Anger Fully 133
Ten: Individual Assignments 133
Ten: Leader's Guide 139
Ten: Sample Responses to Leader's Guide 141
11 Exercises for the Chapter: Conflict Resolution and Mediation 143
Eleven: Individual Assignments 143
Eleven: Leader's Guide 151
Eleven: Sample Responses 156
12 Exercises for the Chapter: The Protective Use of Force 157
Twelve: Individual Assignments 157
Twelve: Leader's Guide 161
Twelve: Sample Responses to Leader's Guide 163
13 Exercises for the Chapter: Liberating Ourselves and Counseling Others 165
Thirteen: Individual Assignments 165
Thirteen: Leader's Guide 168
Thirteen: Sample Responses to Leader's Guide 171
14 Exercises for the Chapter: Expressing Appreciation in NVC 173
Fourteen: Individual Assignments 173
Fourteen: Leaders' Guide 176
Fourteen: Sample Responses to Leaders' Guide 180
Appendices 183
1 Suggestions for Further Practice of NVC 185
2 Feelings Lists 189
3 Universal Needs List 193
4 SSTOP! Being Sabotaged by Anger 195
5 Individual Feedback Form 197
6 Group Feedback Form 199
7 NVC Process Tracking Chart 201
8 Further Resources 203
The Four-Part Nonviolent Communication Process 211
Some Basic Feelings and Needs We All Have 212
About Nonviolent Communication 213
About PuddleDancer Press 214
About the Center for Nonviolent Communication 215
Trade Books From PuddleDancer Press 216
Trade Booklets From PuddleDancer Press 224
About the Author 226
